Support chat and launch patient navigation Nurse-1-1 completed a $2.3 million seed round led by Argon Ventures, with participation from York IE and Hyperplane.
The company said it plans to use the capital to hire more staff, accelerate its go-to-market strategy and increase the number of partnerships with digital health, home diagnostic testing and companies. medicine.
Joe Raczka, managing partner of York IE, said: “As more and more of our healthcare services go digital, we can’t afford to lose sight of what really works in the current system. : the patient interacts with the nurse”.
WHAT IT DOES
Nurse-1-1 offers chat support that can be embedded on a digital health company’s website. The company’s network of nurses and other advanced care physicians can then answer questions about medications, home tests, and other home care services, and then direct them to next step of care.
“Patient compliance – whether with medication, home testing or other digital health treatments – is a key issue to address,” said co-founder and CEO Michael Sheeley said in a statement. “Our embedded nurse chat provides an on-demand experience with patients waiting on average less than 8 seconds to connect with a nurse – bridging the gap needed in care when a patient needs it Best.”
SNAPSHOT . MARKET
Another company in the patient communication space is Well Health, which offers an AI-powered chatbot for appointment scheduling, telehealth, care management, patient outreach, and business cycle management. collect. Good scored $45 million in Series C . funding in 2020.
Late last year, another start-up that supports appointment scheduling and reminders, Luma Health, obtained a large amount of $130 million in Series C . funding.
Others in communication and interaction with technology-assisted patients include Patient, Medici and Klara.
