Dispel the myths surrounding citizen developers

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Duration “Citizen Developer” It is becoming increasingly common for companies to accelerate their digital transformation efforts. These individuals hold a variety of roles at organizations but share a common ambition: to shape and build mission-driven applications that help streamline work or improve performance in their business. .

Through their internal knowledge, these employees can generate new web or mobile applications that solve specific business problems and speed up daily work. Citizen Developer typically use no-code or low-code software to create these applications.

According to Gartner guess, citizen developers will soon outnumber professional developers by a ratio of 4:1. Although these business analysts or business field experts have no formal training in its usage. development tools or coding, but they are succeeding in creating valuable business applications. Gartner recommends that organizations embrace citizen developers to achieve strategic goals and stay competitive in the evolving world of mobile business.

In spite of the rise of citizen developers In organizations, many companies still ignore the value and importance of civic development. Let’s dispel some of the most common myths.

1. Low-code applications cannot compete with enterprise-grade applications

A common myth surrounding citizen development is that low-code applications cannot meet the requirements of enterprise-grade applications. Enterprise-grade applications are built to support consistent integration with other applications and existing IT frameworks, with the term “enterprise-grade” coined as IT becomes increasingly ubiquitous. Because low-code development provides business applications without large amounts of programming, the long-held belief is that low-code is incapable of meeting enterprise standards. This is no longer true.

Typically, citizen developers build code-less or low-code (LC/NC) applications for a specific business purpose, such as bridging the gap between systems or automating processes. regular processes to improve team productivity. Typically, limited-scope, task-based applications are created by citizen developers, while large-scale applications with complex security and data requirements are still created by developers. professionally created, using mainstream programming languages. Typically, LC/NC software comes with pre-designed templates or a drag-and-drop interface that considers development best practices, common business requirements, and common IT practices. The software guides citizen developers to create the required applications quickly while following application development and design best practices. This allows multiple employees to create amazing cloud and mobile apps to accelerate business tasks while reducing risk to the organization.

Because enterprise-grade applications are increasingly designed to be extensible and robust across the environments in which they are used, the techniques and pre-engineered nature of low-code development may be appropriate. with the required standards set by enterprise-grade applications. Thanks to low-code platforms, complete enterprise-grade applications can be developed within days, helping to explain why running a company increasingly making low-code development their most important automation investment.

2. The alleged security risks associated with the development of citizenship

Security is an important component of any application. With the increasing number of security breaches and serious results, like ransomware, addressing security issues should be of primary importance to any organization that considers the development of its citizens. Data security is often the responsibility of the IT department, which identifies and moves any security risks as they develop applications. However, just because an application is developed by a citizen developer using LC/NC software tools, does not mean that there will necessarily be high security risks. According to recent forecast, LC/NC applications will account for 65% development activity within the next two years. To meet these enterprise expectations, most low-code platforms today include built-in security features or code scanning to enforce standard security practices. LC/NC software tool vendors now include a wide range of built-in security features, such as file monitoring, user control, and code validation.

While the security features in LC/NC software are ever-expanding, IT departments should ensure that any developed software used by the company has been tested and adhered to security policies. company secret. Additionally, having an IT approval process for applications before they are officially used can be a wise policy that IT teams need to establish.

3. The growth of citizens creates shadow IT

Another common misconception about civic development is the creation of shadow IT teams, outside of designated ones. This means that application development can become unmanaged, unmanaged, and of questionable quality. The reality can be very different. Many organizations struggle with low IT funding and resources. In these circumstances, the development of citizenship can help in providing rapid business solutions to meet rapidly changing business needs. The key to overcoming IT risks in these situations is to establish strong collaboration and governance throughout the process.

Instead of slowing down citizen developers’ efforts, IT teams should incentivize these new app creators by providing guidelines and resources for creating apps that align with IT best practices. . One way is to penalize an approved LC/NC development tool. Several LC/NC platforms used by citizen developers are designed to remove technical complexity and provide complete transparency, control and governance, based on business needs of the user.

The LC/NC platform can also create a collaborative environment between citizen developers and IT departments, allowing IT to maintain control over the development process.

A second way to encourage civic growth is to introduce certifications and badges for citizen developers to celebrate app design or app development achievements.

The real benefit of citizen developers

Citizen developers can accelerate conversion efforts by using LC/NC software to build their own applications. Since citizen developers are often employees in key areas of the organization, they are best aware of unique business needs and are therefore able to develop mobile applications that serve exclusively for businesses. LC/NC software solutions virtually give any of these employees the ability to build mobile applications and thereby support a company’s transformation. The cost benefit is huge.

Companies can introduce innovative applications, save work hours and drive more revenue. Companies can save significant money by not having to hire specialized developers or outsource application development projects. In addition, citizen developers can use LC/NC software based on pre-built modules making software development many times faster than starting from square one. This reduces the time required to develop, design, test, and deploy applications.

Citizen development is not just a fad to dominate IT teams, nor does it mean employees should be left to themselves. IT departments can maintain an enormously important role in providing adequate resources and supporting a company’s digital transformation efforts. The benefits of civic development far outweigh the risks.

However, business organizations must foster a collaborative effort between their citizen developer staff and their IT departments to meet business needs and maintain a competitive edge.

Instead of IT acting as a gatekeeper for technical innovation and digital transformation, IT teams should seek to empower citizen developers and work with them to solve business problems. business / engineering.

Amy Groden-Morrison is Alpha Software’s Executive Vice President of Marketing and Sales


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