Rogers invests $10 billion in AI, testing after massive shutdown

On Sunday, Rogers Communications Inc. said it will invest $10 billion over the next three years in Artificial Intelligence (AI) and more testing and monitoring, just weeks after the company reported network issues causing disruption. nationwide.

CEO Tony Staffieri says the Canadian telecom operator has made progress on a formal agreement between carriers to automatically transfer 911 calls to each other’s networks – even in the event of anyone’s networks. any supplier interruption.

“I believe this is the only responsible path forward and I am personally committed to making it possible for all Canadians,” Staffieri said in a letter Sunday.

Staffieri says the company is separating wireless and internet services to create an ‘always on’ network – to help ensure customers don’t experience outages with both mobile and internet services.

Earlier this month, the operator had about 10 million wireless subscribers and 2.25 million retail internet

subscriber, the outage lasted nearly 19 hours, disrupting service from flights to banks and 911 emergency calls.

The Canadian government has also ordered an investigation and asked telecommunications companies to agree within 60 days to develop communication protocols to help people be better informed.

(Reporting by Jahnavi Nidomolu in Bengaluru; editing by Diane Craft)

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