Taylor Swift fans sue Ticketmaster over Eras Tour ticketing nightmare
Now we have bad blood.
Taylor Swift fans are suing Ticketmaster later the company sold her tickets for the 15th of November for her Eras Tourone bungle that it apologized.
Collective of fans, follow Limit lineis suing Ticketmaster for “fraud, price fixing and antitrust violations” and accusing the company of “intentional deception”, which it alleges has allowed speculators to buy most tickets, causing fans to graves have no tickets or have tickets at exorbitant prices.
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Ticketmaster controls the primary ticketing market in the United States and also has a stake in the secondary market. The lawsuit, according to court documents obtained by Limit lineAllegedly, Ticketmaster was “eager to allow” speculators to participate in the pre-sale event – for fans with a special access code – so that they could charge an additional fee on resale tickets.
In the lawsuit, fans say that even without intentional collusion on the part of Tcketmaster, the company wasn’t prepared for the high demand for tickets, which is an accusation that Swift herself issued a lengthy statement after the debacle.
Los Angeles County is also named in the lawsuit, as it is the location of Live Nation, Ticketmaster’s parent company. The lawsuit asks the court to fine the company (civil) $2500 (approximately $3678.62) for each violation, which could constitute a substantial sum since Swift’s tour is a tour of the stadium.
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The trouble started when registered fans given a pre-sale code on November 15 tried to win tickets to Swift’s 52-day The Eras tour – her first tour. since 2018 – next year. They quickly encountered lengthy delays and error messages that Ticketmaster blamed on bots and historically unprecedented demand.
The company subsequently canceled the sale to the public on Friday, and Attorneys general across the United States have opened an investigation into the incident.
Fast vent anger and frustration in a long statementsays she has been assured by Ticketmaster that they can meet the demand.
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“It’s really hard for me to trust an outside entity with these relationships and allegiances, and it’s frustrating for me to just watch mistakes happen without recourse,” Swift said.
Ticketmaster said more than two million tickets were sold despite the issue, setting a new single-day record for artists on the platform, and only 15% of buyers had problems with the process.
“We would like to apologize to Taylor and all of her fans – especially those who had a bad experience trying to buy tickets,” the company later said. tweeted.
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